Effective Date: January 1, 2024
Company Information
Company Name: Combinat LLC
Doing Business As (DBA): LegalEverest
Business Address: 930 South 4th Street, Suite 209, Las Vegas, Nevada 89101, USA
Website: www.legaleverest.com
Contact Email: help@legaleverest.com
License Number: Nevada Business License #NV20240001
1. Introduction
This Privacy Policy describes how LegalEverest (a brand owned and operated by Combinat LLC) collects, uses, shares, and protects your personal information when you use our website, mobile application, or any of our services. By using our services, you consent to the collection and use of information in accordance with this policy.
We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains your rights regarding your personal data and how we handle it in compliance with applicable privacy laws and regulations.
2. Information We Collect
Personal Information
We collect the following types of personal information:
- Contact Information: Name, email address, phone number, physical address
- Case Information: Legal issue description, incident details, dates, locations, parties involved
- Demographic Information: Age, gender, income level, employment status
- Financial Information: Insurance information, potential case value estimates
- Communication Preferences: Preferred contact methods, times, language preferences
Technical Information
We automatically collect certain technical information:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on site, click patterns, search queries
- Cookies and Tracking: Session cookies, persistent cookies, tracking pixels
- Location Data: General location information based on IP address
3. How We Use Your Information
Primary Uses
- Matching you with appropriate licensed attorneys and law firms
- Facilitating communication between you and legal professionals
- Providing customer support and responding to inquiries
- Improving our services and user experience
- Complying with legal obligations and regulations
Marketing and Communications
We may use your information to:
- Send you relevant legal information and updates
- Provide educational content about legal processes
- Notify you about new services or features
- Conduct surveys and gather feedback
- Analyze usage patterns to improve our platform
4. SMS and Communication Consent
EXPRESS CONSENT TO SMS COMMUNICATIONS
BY PROVIDING YOUR PHONE NUMBER, YOU EXPRESSLY CONSENT TO RECEIVE SMS MESSAGES FROM LEGALEVEREST AND OUR PARTNER ATTORNEYS:
SMS Communication Authorization
You authorize us to send SMS messages for:
- Phone number verification codes
- Case status updates and notifications
- Attorney contact and appointment scheduling
- Legal service updates and reminders
- Marketing and promotional messages
- Customer support and service communications
Message Frequency and Costs
- Message frequency varies based on your case status and preferences
- Standard message and data rates may apply
- Carrier charges may apply for SMS delivery
- You may receive up to 10 messages per month for marketing purposes
Opt-Out Instructions
You may opt-out of SMS communications by:
- Replying "STOP" to any SMS message
- Contacting us at help@legaleverest.com
- Updating your preferences in your account settings
Note: Opting out of SMS may affect our ability to provide timely case updates and attorney communications.
5. Legal Compliance Framework
Multi-Jurisdictional Compliance
LegalEverest operates in compliance with privacy and communication laws across multiple jurisdictions:
Nevada Privacy Laws
Compliance with Nevada Revised Statutes:
- NRS 603A.300-360: Nevada Privacy of Information Collected on the Internet from Consumers Act
- NRS 603A.010-090: Security of Personal Information
- NRS 228.500: Nevada Attorney General's Office Consumer Protection
- NRS 598.0903: Deceptive Trade Practices
California Privacy Laws
Compliance with California Consumer Privacy Act (CCPA) and related statutes:
- CCPA (Civil Code § 1798.100-1798.199.100): Consumer Privacy Rights
- CPRA (Proposition 24): California Privacy Rights Act
- CalOPPA (Business & Professions Code § 22575-22579): Online Privacy Protection
- Shine the Light Law (Civil Code § 1798.83): Information Sharing Disclosure
Federal Privacy Laws
Compliance with federal privacy and communication regulations:
- TCPA (47 U.S.C. § 227): Telephone Consumer Protection Act
- CAN-SPAM Act (15 U.S.C. § 7701-7713): Controlling the Assault of Non-Solicited Pornography and Marketing
- GLBA (15 U.S.C. § 6801-6809): Gramm-Leach-Bliley Act (financial information)
- COPPA (15 U.S.C. § 6501-6506): Children's Online Privacy Protection Act
SMS and Communication Regulations
Compliance with communication laws:
- TCPA Compliance: Prior express written consent for marketing calls and SMS
- Do Not Call Registry: Respect for National Do Not Call Registry
- Opt-Out Requirements: Clear and easy opt-out mechanisms
- Message Identification: Clear sender identification in all communications
6. Information Sharing and Disclosure
EXPRESS CONSENT TO SHARING
BY USING OUR SERVICES, YOU EXPRESSLY CONSENT TO THE SHARING OF YOUR INFORMATION WITH THE FOLLOWING PARTIES:
Attorney Partners
We share your information with:
- Licensed attorneys and law firms in our network
- Legal professionals who may handle your case type
- Attorney referral networks and legal directories
- Background check services for attorney verification
Service Providers
We may share information with:
- Technology vendors and hosting providers
- Customer support and communication platforms
- Analytics and marketing service providers
- Payment processors and financial institutions
- Legal and compliance consultants
Legal Requirements
We may disclose information when required by:
- Court orders, subpoenas, or legal process
- Government agencies and regulatory bodies
- Law enforcement investigations
- Protection of our rights, property, or safety
7. Data Security and Protection
Security Measures
We implement industry-standard security measures to protect your personal information:
Technical Safeguards
- SSL/TLS encryption for all data transmission
- Secure data centers with 24/7 monitoring
- Regular security audits and penetration testing
- Multi-factor authentication for administrative access
- Encrypted data storage and backup systems
Access Controls
- Role-based access controls for staff members
- Regular access reviews and permission audits
- Secure authentication protocols
- Session management and timeout controls
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and fulfill our obligations
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Maintain business records and analytics
8. Your Rights and Choices
Access and Control
You have the right to:
- Access and review your personal information
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt-out of marketing communications
- Withdraw consent for data processing
- Request data portability
Communication Preferences
You can control how we contact you:
- Unsubscribe from email communications
- Opt-out of text messages and phone calls
- Update your contact preferences
- Request to be removed from our database
9. Cookies and Tracking Technologies
Types of Cookies
We use various types of cookies:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used for advertising and marketing purposes
- Preference Cookies: Remember your settings and preferences
Third-Party Tracking
We may use third-party services that collect information:
- Google Analytics for website analytics
- Facebook Pixel for advertising tracking
- Google Ads for conversion tracking
- Other marketing and analytics platforms
10. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
13. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: help@legaleverest.com
Address: 930 South 4th Street, Suite 209, Las Vegas, Nevada 89101, USA